We are looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our products. You will join a team of talented tech writers who work collaboratively with developers, quality engineers, product managers, and usability experts to help deliver our products to the market.

• As a Technical Writer, you will work with the technical implementation teams to understand the product document requirements and be responsible for creating, and editing high-quality technical documentation, and detailing software and data solutions for mobile applications, including software and system architecture, design, and product requirements
• You will assist in the creation and submission of documentation required for compliance with our Quality Management System 
• You will assist in establishing and continuously improving the standardization and simplification of technical writing processes, procedures, and style guidelines
• You will contribute to documentation development lifecycle improvements that enable the efficient delivery of quality documentation content across the organization
• You will convert legacy/previous formatting to the latest formatting/style guidelines
• You will create documentation based on standardized templates and will analyze and edit content to maintain continuity of style and content
• You will assess the audience needs for whom the technical and procedural documentation is intended; adjusting tone and technical terms used to meet those needs and to ensure understanding
• You will conduct document reviews and collect input from stakeholders to ensure the accuracy of the technical documentation
• You will create data flow diagrams, component diagrams, and similar technical illustrations
• You will ensure content flow, simplicity and consistency across documentation. Adjust copy as necessary for grammar and spelling accuracy

• You have a solid understanding of technical details and the ability to write the documents required for internal and external auditors
• You bring 5+ years of proven experience producing, editing, and proofreading technical software documentation including converting and translating technical instructions and information into content intended for a variety of audiences and levels
• You have a proven ability to deliver high-quality detail-oriented documentation
• You have proven ability to quickly grasp complex technical concepts and make them easily understandable in text and illustrations to wide-ranging audiences
• You have excellent English language skills (writing, reading, and listening)
• You are highly proficient with the Microsoft Office suite
• You have experience with the SDLC and Agile software development methodologies including Scrum and Kanban
• You are proficient with Adobe tools (Acrobat, Framemaker, Illustrator, etc.)
• You have experience with eQMS Systems, particularly documentation and change management processes
• You have proven ability to organize and manage your workload and time while handling multiple projects simultaneously, with an eye for prioritization
• You have proven ability to quickly learn and understand complex topics
• You possess strong written and oral communication skills
• You exhibit a high attention to detail in a fast-paced environment
• You have the ability to approach the role with a can-do, collaborative, and positive attitude

Nice to have skills:

• Atlassian tools - Jira and Confluence
• Markup Languages - Markdown, HTML, XML
• IDEs - VS Code/Eclipse/Atom
• PLM Solutions - Agile PLM/Oracle Cloud PLM
• Requirement Management Tools - IBM Rational DOORS/Jama Software
• Git repository management - GitHub/GitLab
• Familiarity with scripting languages is a plus.