The Scrum Master is accountable for establishing Scrum as defined in the Scrum Guide and the Scrum Team’s effectiveness. The Scrum Master’s effectiveness lies in their ability to influence without formal authority, drive in establishing a self-managing and versatile team, promote a culture of ongoing enhancement, and guide the team in embracing empiricism through transparent inspection and adaptation.

The Scrum Master plays a crucial role in ensuring the team consistently enhances their methods of transforming ideas into valuable increments for both customers and the organization.

Include, but are not limited to, the following:

Be a Servant Leader and assistance to

• The Product Owner by:
• Establish desired product and business outcomes.
•  Maintain a prioritized Product Backlog.
•  Identify value and methods of measurement.
•  Understanding capacity limitations and the ability to accurately forecast when work will be completed.
• The Developers by:
• Grasping the Scrum Framework.
• Understanding the Increment and the Definition of Done. 
• Embrace testing and adopting small batch thinking.
•  The organization by:
• Assisting with the adoption of agile ways of working.
• Helping build an Agile mindset.

Understand and implement our standard Hard Skills

• Establish Ways of Working standards for the assigned Scrum Teams including Scrum events,
• Definition of Ready, Definition of Done, etc.
• Ability to utilize advanced forecasting models efficiently to aid the team in data-driven analysis for establishing delivery expectations.
• Being able to understand, interpret, and utilize holistic value and delivery-based metrics such as throughput, defect rate, cycle time, cost savings, revenue generation, CSAT, etc.

Taking on various stances depending on the situation

• Teacher – Capable of teaching not just the Scrum framework but the underlying pillars of
• empiricism that it sits on. Conveying first principles like feedback loops, small batches, cross-functionality, and self-management.
• Coach – Act as an individual and team coach. Help identify areas for continuous individual and team improvement. Help hold the team accountable to themselves.
• Mentor – Share your own experience and ideas using judgment about when it’s time to help
• others solve problems through your knowledge vs. helping them come to the solution themselves.
• Change Agent – Be an advocate for change and experimentation.
• Facilitator – Guide respectful ways of working, handle disagreements, and assist in conflict
• resolution on your team. You are willing to step into “the danger zone” and help the team
• address “the elephant in the room.”
•  Impediment Remover – If no one else can, then it falls to the Scrum Master to take the initiative to remove team and organizational impediments that are blocking the team from being able to make progress on features & functionality.

• Prepare status reports and modify schedules and plans, as needed.

• Keep management, team, and business areas informed of status and related issues.Maintain regular and reliable attendance.

• Ability to act with an inclusion mindset and model behaviors for the organization.

• Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.

• Ability to work a designated schedule.

• Uphold company mission and values through accountability, innovation, integrity, quality, and

teamwork.

• Support and comply with the company’s Quality Management System policies and procedures.

Minimum Qualifications

• Bachelor’s Degree in a related field as outlined in the essential duties; or High School Diploma or General Education Degree (GED) and 4 years of relevant experience as outlined in the essential duties instead of Bachelor’s Degree.
• Demonstrated a strong understanding of the fundamentals of iterative and incremental development.
• Demonstrated a strong understanding of Scrum theory, rules, and practices.
• Demonstrated strong understanding and ability to represent both the business and technology.
• Demonstrated expertise in Agile methodology and frameworks, including Scrum and Kanban.
• Possession of Scrum Master certification.
• Proficient in Microsoft Office programs.
• Proficient with Agile tools such as Jira or Azure DevOps
• Demonstrated ability to perform the essential duties of the position with or without accommodation.

Preferred Qualifications

• Possession of Agile certification(s).
• Experience managing software development projects using Agile methodology.