As a Software Engineering Manager, you will lead and manage a team of skilled developers building services that support different products, mobile applications, partner integrations, and data analytics. 

You will also collaborate closely with Data Science and AI-focused engineering teams, ensuring alignment between software development and advanced analytics/AI initiatives.

• Operational ability in a diverse, large-scale environment.
• Exceptional client-facing skills.
• In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery.
• Expertise in people management and leadership.
• Strong organizational skills.
• Capacity to train and guide junior team members.
• Ability to manage and prioritize tasks efficiently.
• Solid resource planning and problem-solving skills.
• Readiness to demonstrate a proactive attitude.
• Excellent verbal and written communication skills.
• Manage co-located Scrum teams of developers, testers, product owners, and scrum masters.
• Ensure quality and consistency in software architecture and implementation.
• Work with senior team members to plan and execute project objectives; provide detailed and timely status; identify risk mitigations when needed.
• Lead team to contribute to solid designs, solutions, development and operations.
• Employ continuous improvement methodologies, customer first mentality, increase productivity, and make recommendations using relevant KPIs.
• Collaborate with Architects, Solution Owners, and Program Managers to develop a long-term roadmap with achievable estimates; ensure Engineering priorities are included in the roadmap and create team backlog stories by working with SOs and Product Managers.
• Assist Project Leadership with conducting project planning, risk identification, and mitigation planning.
• Work in close partnership with Data Scientists and AI Engineers to integrate machine learning models, AI-driven features, or analytics capabilities into product development.

• Bachelor’s Degree or above in Computer Science or Electrical and Computer Engineering.
• 12+ years of software development experience.
• 3+ years leading software development teams.
• 2+ years managing direct reports.
• Background or hands-on experience working with Data Science and/or AI engineering teams (e.g., model deployment, AI-driven applications, or data-centric solutions).
• Familiarity with AI/ML concepts and the ability to bridge communication between software developers and data scientists.
• Experience in employee lifecycle - hiring, coaching, career building, creating development plans, and evaluating the performance of team members.
• Extensive experience with Agile/Scrum framework for software development.
• Must have a proven track record of taking ownership and providing leadership during critical production troubleshooting sessions.
• Must possess excellent organizational and communication skills (technical and business), be persuasive, able to listen, and incorporate the perspectives of others.