The ITJ Site Administrator is a new and highly visible role at ITJ. The company’s day to day operations depend on this person to ensure facilities, logistics, and every day to day aspect are running smoothly in Tijuana and the US. 

Reporting to the Operations Manager, as the ITJ Site Administrator you will be in close contact with HR, Finance, Engineering, TA, TB, Sales, IT and the executive team to enable a smooth day to day operation and connection of our site in Tijuana Mexico with the US.

The Site Admin will be responsible for ensuring smooth, safe, and efficient daily operations of our site while creating a welcoming and productive environment for employees, visitors, and partners. This role will oversee facilities, services, logistics, and workplace experience, while coordinating with cross-functional teams and external vendors.

• Ensure all facilities are operated and maintained in alignment with established standards and procedures.
• Oversee site maintenance activities such as HVAC, weather filtration systems, fumigation, fire extinguishers refills, fire suppression systems, coffee machines, and office cleaning.
• Involved in office expansion projects and ensuring compliance with local and internal requirements.
• Coordinate workplace notifications to employees.
• Manage office services such as reception, mail/post services, courier coordination (including client relations for pickup and drop-off of devices, FEDEX, DHL, etc.), shuttle service, parking lot administration, permanent desk assignments, and locker allocation.
• Facilitate logistics for on-site events such as partner visits, Tech Tours, international meetings, and social events (Christmas, Halloween, employee birthdays, weekly snacks such as Wednesday Fruit & Yogurt, Friday Donuts, etc.).
• Ensure welcome kit delivery for new hires (on-site or shipped for remote employees) during the onboarding process.
• Manage onsite facility vendors and service providers (security, cleaning, maintenance, catering, etc.) to ensure day-to-day operations and amenities.
• Oversee procurement of snacks, beverages, catering, new equipment, and furniture purchases.
• Develop, cultivate, and maintain key relationships with landlords, service providers, and vendors.
• Manage the processing and control of purchase orders, invoices, and work orders.
• Implement and oversee environmental, health, and safety policies and procedures.
• Lead and support site brigade and emergency response efforts.
• Ensure compliance with ISO27001 and other regulatory requirements.
• Support surveillance systems and workplace access control.
• Coordinate shipping services, including gifts, Christmas cards, and other company-related deliveries.
• Maintain and update the Shipping Log for accurate record-keeping.
• Manage courier services for both inbound and outbound shipments.
• Coordinate hotel bookings for employees and visitors.
• Manage facilities operating budget and oversee property management services.
• Track and maintain facilities documentation, inventories, floor plans, and vendor contracts.
• Collaborate with cross-functional teams (Engineering, Finance, HR, Commercial, Marketing, Talent Branding, Talent Acquisition and IT) to align services with business needs.
• Report directly to the Operations Manager.
• Nurture a positive and engaging workplace environment for employees, visitors, and partners.
• Support initiatives that enhance collaboration, comfort, and workplace satisfaction.

• Bachelor’s degree in Administration, Operations, Hotel management or a related field; equivalent experience may be considered.
• Proven experience in site administration, facilities management, or a related role.
• Knowledge of safety regulations, building maintenance, and operational compliance.
• Proficiency in project management and documentation tools.